To rent a car from Inter Fleet, the lessee must meet the following conditions: 

• Individual: it is required to have two identity documents with a photo - a valid Driving Licence with at least one year's driving experience and at least 21 years of age and an ID card. In the case of non-EU citizens, a Passport and an International Driving Licence are required. Rental condition: a credit/debit card must be available for payment of the rental fee and a cash deposit must be paid.

• Company: it is required to have a set of documents consisting of a NIP certificate, a REGON certificate, a certificate of entry in the Business Activity Register or a certificate from the National Court Register (not older than 3 months). Authorisation for the person signing the contract/collecting the car to enter into the commitment on behalf of the company.

We do not charge any deposit for rentals with third-party liability. For other rentals, we charge a deposit of between PLN 500 and PLN 5,000 - depending on the car segment.

The minimum age of the lesee who will be the main driver using the car is 21.

Traveling abroad is possible only after you have informed Inter Fleet about your intention and received an authorisation to travel abroad. Driving outside Poland is only possible within the ‘green card’ countries.

Yes. For medium-term rentals, the insurance cost is part of the monthly instalment. However, for long-term rentals, i.e. over 1 year, you have two options: the insurance fee can be part of the monthly instalment or you can pay it in advance for the year in question in one go.

No, the total cost of registering the vehicle you will be using is borne by us.

Yes, it is possible to buy back the vehicle you are using. If you have signed a medium-term contract, the buy-back amount is agreed individually, whereas if you are a customer using a long-term contract and decide to buy after the rental period, you will already know the buy-back price at the time of signing the contract.

In order to pick-up the car you have to have on you: 

• signed contract;
• confirmation of the transfer of the deposit and payment of the
• first month's car rental fee;
• valid driving licence;
• authorisation to collect the car rented by the company - in the event that the person collecting the vehicle is not the owner of the company or is not listed in the National Court Register as a person authorised to represent the company by one person.

The most flexible form of rental is medium-term rental. It makes it possible to terminate the rental of a car after the first full month. As medium-term rental is settled on a monthly basis, any subsequent cancellation during the term of the contract is possible at the end of a full settlement period.

The situation is slightly different for long-term rentals - if you decide to terminate the lease before the end of the contractual period, you have to face an additional charge of 25% of the instalments remaining on the contract.

On our website we present models in exemplary configurations. You may choose a different equipment version, but only if a car in this configuration is available.

Before you return your car to us, you must prepare it properly. The car must be clean inside and out, and refuelled to the level at the time of surrender. You will also need to contact the branch where you will be returning the vehicle and arrange a specific time for return. 

If you would like to extend your medium-term rental agreement, please contact your sales advisor and make a request, indicating, among other things, by how much you would like to extend the rental. We will prepare an annex extending your agreement.

Renewing a contract is slightly different for long-term rental. If you decide that you want to use the car for longer than the term of your contract, you can make an enquiry with your dealer. We will verify your financing and, if possible, extend your contract by another year. However, if the terms of your financing do not allow you to extend your contract, we will make you an offer for a new, similar car.

All cars come with a full insurance package of third-party liability, AC, accident insurance and 24-hour assistance.

If you decide that you would like to travel abroad in a car rented from us, you will need to bring your registration and third-party liability policy with you. In addition, you will need our permission for such a trip. Please contact us to obtain this approval.

Yes, if you will be travelling to a country outside the European Union or any other country that requires a Green Card, we will give you one.

There is no mileage limit for renting a replacement car from the perpetrator's third-party liability.

There are no hidden charges at Inter Fleet.

In the cities where Inter Fleet is based, the delivery of a car during office hours is free of charge.

In the event of damage to a replacement vehicle, please contact the Inter Fleet technical department on +48 666 409 410.

Calling the police depends on the circumstances of the damage; it is important that a joint statement about the traffic incident is drawn up, clearly indicating the perpetrator of the damage. The documents required are the above-mentioned statement, the registration certificate of the damaged vehicle (or a Police note, the perpetrator's policy details (name of the insurance company, policy number, and insurance period).

Rental of a replacement car from the perpetrator's Third Party Liability is settled cashless with the perpetrator's insurance company.

Yes, you are entitled to a replacement car, regardless of the purpose for which the car is used, for both private and business use.

In the case of a suspected total loss with respect to the perpetrator's third party liability risk, a replacement car is available until the date of receipt of the decision on total loss from the insurance company; in the case of an AC loss, a replacement car is available in accordance with the terms and conditions of the insurance policy.

Yes, once the User has provided the documents required for settlement.

If you exceed the mileage limit at the time of termination, we will ask you to pay a surcharge for the additional mileage at the rates indicated in your contract.

If, on the other hand, you feel that the mileage limit is too low for you and wish to change it during the contract period, please contact our sales department, who will recalculate the offer to take the new mileage limit into account and prepare an addendum for you with the relevant provisions regarding the mileage limit and the new rental rate.

If you are an individual who has rented a car from us and you are the one who has signed the contract, only you can use it.

In the case of cars hired by a company, the vehicle may be used by its employees in accordance with internal arrangements.

Please contact the technical department as soon as possible on +48 666 409 410.

Yes, by law we are obliged to provide the police and other services with information about the person who was using the car at the time of the traffic incident.

You can pick up your cars at one of our branches throughout Poland during office hours. You can also arrange for the car to be delivered to an address you specify, but this involves an additional charge.

If you feel that the time has come to replace your tyres, please contact our technical department on +48 666 409 410.

If you feel that the time has come to replace your tyres, please contact oYes, but only on condition that the service in question has a contract with a network that works with Inter Fleet

Your driving licence will be required at the time of booking and also when collecting the car. If you do not have an EU driving licence, you will need an international driving licence to rent a car from Inter Fleet.

The deposit is a temporary block of funds on your credit card which guarantees payment for the rental services and possible additional costs. Its amount depends, among other things, on the vehicle category, rental period and insurance package.

Preauthorisation - also known as credit card blocking - is the temporary blocking of the deposit amount on your card. We don't take money from your card, we just block it for later payments.

We guarantee a category of car, not a specific model. Of course, we will try to meet your expectations, but this is not always possible. If we don't have a car in your chosen segment at the time, we will provide you with a car of a higher class.

In the Contacts tab you will find all the contact details you need.

The excess is the maximum amount you can be charged in the event of damage to your vehicle. The amount depends on the vehicle category, and you can check the amount during your booking.

The additional protection package reduces or removes the deductible in the event of damage or theft. We recommend this solution to customers who want full protection.

Yes. This way, the extra equipment will be waiting for you when you pick up the car.

No, there is no mileage limit for short-term rentals.

Yes, but there is an additional charge for this service and you must request it at least 48 hours before collection.

The vehicle can have any number of drivers provided that they are notified at the time of booking and that they meet the terms and conditions of hire.

Additional costs not included in the rental price include:

• parking tickets, tolls on motorways and other toll roads, fines, penalties, etc;
• costs resulting from fuelling the vehicle with the wrong fuel;
• costs resulting from the loss or destruction of keys, documents or car equipment;
• costs resulting from damage to the interior and exterior of the vehicle;
• costs resulting from improper use of the vehicle contrary to the instructions;
• costs resulting from use that does not comply with the rental agreement and the general rental conditions;
• costs resulting from day-to-day operations, e.g. repairing mechanical damage to the tyres, topping up the windscreen washer fluid, washing or cleaning.

Yes, at the time of release the vehicle will be refuelled and washed outside and cleaned inside.

If you have any problems with your car, please contact our technical department: +48 666 409 410 or dt@interfleet.pl.

Yes, but you must inform us at least 12 hours before the end date of your rental.

Yes, but there is an additional charge for this service; you must specify another return location when booking.

Yes, however, in this case we will not reimburse you for any unused rental time.

Yes, but on condition that you notify us of the need to transport your pet by car and obtain our permission, and that you adequately protect the interior of the car from any damage. If your pet damages or contaminates the interior, you will be charged for the cost of removing the damage and dirt.

Yes, but you must inform us in advance and pay a fee for returning the vehicle during non-standard hours.

In addition, if you will be returning the car without a member of our staff present and using the key drop box, please park the car in the designated parking area, take a photo of the meter and fuel level, and photograph the car from all sides.

If there are additional costs that are not covered by the purchased protection package, we will inform you immediately and start the procedure for charging you.

At the end of the rental, we release the deposit in accordance with the provisions of our general terms and conditions within a maximum of 4 weeks.

At the end of the rental, we release the deposit in accordance with the provisions of our general terms and conditions within a maximum of 4 To make a complaint, write to us at reklamacje@interfleet.pl.