Data protection and privacy

This privacy statement explains what information we collect, how we store, process and use it. If you would like information about which of your data we hold, please contact us as indicated below. Some of the data we collect may be considered personal data and we protect it in accordance with EU Regulation 2016/679 (the Data Protection Regulation). 

When we publish changes to this privacy statement, we will indicate the date on which the statement was last updated. If we make material changes to the statement or to the way we use your personal information, we will notify you in a transparent manner by sending you an appropriate notice prior to making any changes or by sending you a notice. We recommend that you review this statement periodically.

Why do we collect data? 

We only process your data for purposes justified by our services. We process data respecting your fundamental right to privacy, including the need to protect your personal integrity and privacy. We are always mindful not to collect more data than is necessary to provide the required services. Unless otherwise specified, at Inter Fleet Ltd we specify the purpose and method of data collection, which in legal terms means that we act as a 'controller' of personal data. 

We collect data in order to: 

What data do we collect?

Booking a vehicle 

If you wish to book a vehicle, we will need your name, address, telephone number and email address from you. 

Vehicle rental

If you decide to hire a vehicle from our range, we will need additional personal details to sign the hire agreement:  

Enquiries & Complaints

To respond to your enquiry, complaint or claim we will need the following information: 

How do we collect data? 

We collect data in the following situations: 

Whenever possible, we will let you know which of your details we need to know before using the service. 

We use cookies or other data collection tools on our website. Please refer to our Cookies Policy for details.

Some third-party sites may monitor traffic related to our products and services, such as the number of clicks or search terms. We do not share any personal data with such sites.

How do we protect your data? 

We use appropriate technical and administrative security measures to ensure that our users' data is protected against unauthorised or accidental access, use, alteration or loss. The measures taken are regularly checked and continually adapted to the current state of technology. 

We comply with the law when handling your data. We also require our suppliers and service providers to provide security assessments and compliance with applicable laws and industry standards. 

We regularly review, improve and update our working procedures, business processes and technical measures to enhance your privacy and ensure that we comply with our own internal policies.

How do we share your data?

Inter Fleet Sp. z o.o. may transfer your personal data to third parties in the following situations: 

In any case of sharing your personal data with third parties, Inter Fleet Sp. z o.o. prohibits the use of your personal data for purposes other than those specified under the agreement and obliges the third parties to maintain the confidentiality of your personal data.

How long do we keep your data? 

Personal data will be stored in a way that allows identification only when necessary for the purpose for which the personal data is processed or as required by the laws of your country for the storage of confidential personal data by the controller. Personal data may be stored for longer periods of time in specific situations such as for statistical purposes or archiving purposes in the public interest. 

Where your personal data is processed on the basis of your consent, if you withdraw your consent we will cease to process your data and no longer use it, but this may result in you not being able to enjoy the additional benefits associated with such consent.  

Your personal data will not be able to be deleted at certain intervals in the event that payment of unpaid outstanding claims is enforced or other proceedings are initiated. In that case, your personal data will be deleted after the final settlement of the case or the statutory limitation period for statutory claims that regulate mandatory and legal relationships.

Your rights